This guide demonstrates how an Adviser Representative can navigate Netwealth's business reporting suite, selecting and customizing adviser and remuneration reports. It details report categories, options, and retrieval steps. It also explains the timing of fee deductions from client accounts and payments to the licensee.
This article is intended for use by Adviser Representatives only and is provided for adviser operational purposes. It is not designed for, and must not be relied on by, clients. Clients should not act on the information in this article and should contact their Adviser Representative or Netwealth at contact@netwealth.com.au for information relevant to their circumstances.
Navigate to your business reporting suite
Navigate using the main menu to your adviser dashboard, navigate to Reports and then select Adviser Reports or Remuneration Reports as relevant.
Adviser Reports
Step 1: Select your report category
Select a report category to reveal a suite of reports relevant to that category:
| Category | Description |
| Client details | Reports that contain client account details such as contribution tracking, beneficiaries, TFN status and insurance details. |
| Fees | Reports containing client fee information, including fee disclosure statement tracking. |
| Funds Under Management (FUM) reports | Reports describing the total funds are management in areas such as account type and includes cost base reporting. |
| Search by investment | Bulk report on term deposit information, or search for a particular asset. |
| Transactions | Reports that outline transactions awaiting cash and pending and recent trades. |
| Remuneration reports | See below. |
Step 2: Select your report
Select your preferred report by clicking into the radio button to the left of the report name. Hover over any report to view a description of each report.
View the output fields of the report to check that your required information will be included in that report. Select any report and scroll to the bottom of the page and view Output field options and view selected fields:
Step 3: Select report options
Depending on the report you have selected, certain options will be available to customise the report. Below is a explanation of the report options:
| Option | Description |
| Select one or more advisers | The default is all adviser codes, or choose to run a report for one adviser code at a time. |
| Select one or more products | The default is all products, or filter clients by account types such as super, wealth, TTR. |
| Advise by email when report is complete | Where the report is run across all clients and transactions, it may take a few minutes to download. Choose to receive an email when it has finished running, notifying you to download from the view reports tab. |
| Include contact details (mail merge) | Use this option to export the contact details for clients including address and contact details. |
| Include full client list | Where applicable, this report allows you to view open and closed accounts. |
| Output field options | The selected fields table (left) are the default column headings for your spreadsheet output. Choose to remove non-mandatory fields by selecting the field and clicking on the right arrow. Or add any of the additional fields in the right hand table by using the left arrow. |
Step 4: Submit and retrieve your report
Click submit. Your report will be generated in the chosen format or in a zip file where two or more accounts have been selected.
To retrieve and download your reports navigate to My Business > Reports > View adviser reports. Reports will be available for 7 days.
Remuneration Reports
Step 1: Navigate to your business reporting suite
Navigate using the main menu to My Business > Reports > Remuneration Reports.
Step 2: Select the adviser code
If your log in can access more information than one adviser code, you may select the relevant code from the drop down.
Step 3: Select the report
The types of reports you can access are:
| Report name | Frequency report is updated | Description |
| Adviser remuneration report | Twice per month (between the 3rd-5th, and 19th-22nd) | This report contains the fees paid to the selected adviser (code). For more information on timing of payments, see Remuneration payment dates below. |
| Asset by adviser report | Monthly (between the 3rd-5th) | This report contains information on current investments held including details of the Fund Manager, Asset Name Unit Price, Price Date, Units Invested. |
| Adviser FUM report | Monthly (between the 3rd-5th) | This report shows the change in FUM throughout the month and shows the $ and % change in FUM from the opening balance from the 1st of the month through to the closing balance at month end. |
Step 4: Download the report
To download the report, click on the excel logo immediately next to the report of interest.
Important information on remuneration payments
Ongoing fees
Ongoing fees charged on a monthly basis will be deducted (from the client account) on the 7th day of the month (effective the last day of the previous month), and remunerated (paid) to the Licensee on the 26th of the current month.
Flat fees
| Fee type | Date run |
Ongoing Adviser Fees Group Insurance Netwealth platform fees | Deduction: 7th of month Remuneration: 26th of month |
The timing of deduction from the client account and payment to licensee is based on the following:
| Fee type | Date run |
Upfront member adviser fees Once off member adviser fees share trading fees Account closure - ongoing member adviser fees Account closure - insurance fees Change of adviser - ongoing member advice fees Change of adviser - insurance fees | Deduction: 1st - 15th of the month Remuneration: 26th of |
Upfront member adviser fees Once off member adviser fees Upfront insurance fees Share trading fees Ongoing member advice fees | Deduction: 16th - last day of the month Remuneration: 13th of following |