This guide explains how to review and approve a Wealth Accelerator application prepared by your adviser. You receive an email with a secure link and SMS code to access the application, review and edit most personal and entity details, upload documents, complete digital identity verification, and submit the application. After submission, you receive a welcome email with login details.
This guide covers the steps required to approve an application your adviser has made:
Client Application Review
Why am I being asked to complete this Wealth Accelerator application?
The application is a digital account opening process prepared by your adviser (or other financial representative) and completed by you online.
Your representative sets up the application first. You then review, confirm your details, verify your identity, and submit it to Netwealth.
Step 1: You receive an email to review the application
When the application is ready for your review, you’ll receive an email inviting you to review it online. This email will be sent from contact@netwealth.com.au with the subject heading "Your Netwealth account application".
Important: You will need your mobile at hand to receive an SMS code that allows you to access your application. This code will be sent to the mobile number we already have on file for you – you do not need to supply it and will not be prompted to do so. If at any stage you are prompted to supply this, please do not proceed and contact Netwealth immediately on 1800 888 223.
If at any stage you are unsure of the legitimacy of the email, please contact your representative or Netwealth for confirmation.
You’ll be asked to:
- Click on the application link contained within the email
- Note, if there are multiple account applicants, you will each receive a unique link. Please ensure you access your unique link only. The next applicant/s link will only be sent to them once you have completed your review (chronological order).
- Your link will remain valid for 7 days. If you do not access it within this time, please ask your representative to re-issue it to you
- The link may invalidate on some devices (link will not work or may display an expiry error, even though it has not yet expired). If this occurs, please copy the link in its entirety and paste this into your browser. If any part of the link is missed, the page may not open correctly. Do not include the < > brackets containing the link
- Once you begin the review, you’ll receive an SMS code from Netwealth to access the application
- This code is valid for 5 minutes – if it expires, you can generate a new one by clicking on the link again
- You have 60 days in total to complete the review, after which the application will expire, and your representative will need to recreate it
Step 2: Verify the accuracy of the information supplied and provide any missing information
Please carefully review the information contained in each section of the application.
You can add to and amend most details, including your personal details (though not your email address or mobile number, for security reasons), your TFN and your bank account details (if you are the primary applicant).
Upload Documents (optional)
Use this section to upload any supporting documents relevant to the application.
Please note - you will be prompted to complete digital identity verification later in the application. Digital identity verification is not mandatory, though highly recommended. If you intend to complete identity verification online, you do not need to upload certified identity documents in this section.
IMPORTANT: Trust accounts - Trust Deeds cannot be verified online and are required as part of account establishment. If the application is for a Trust, a certified copy of the Trust Deed must be uploaded in this section.
Examples of documents to be uploaded here include:
- Wholesale Certificates (mandatory for wholesale investors)
- Certified Trust Deed (mandatory for Trust accounts)
- Certified identification documents (only if you are unable to, or do not wish to consent to, online ID verification)
- Power of Attorney or Financial Management Orders
- W8BEN forms
- Other supporting documentation, as relevant
Signature Verification
When you approve your application electronically, Netwealth does not collect a physical (wet) signature as part of the process. Documents uploaded here will be retained on file to verify any physically signed instructions or documents you may provide to us in future.
You must upload an identity document that contains your physical signature, such as a driver’s licence or passport.
Please note:
- The document does not need to be certified, as it’s not used for identity verification (refer to identity verification below)
- It is retained purely for future signature verification purposes
Identity Verification (digital)
As part of the review, you’ll also be asked to verify your identity online. Your representative may have pre-completed some of this information for you, or they may have left this blank for your completion.
What to expect:
- Usually one form of ID is required (e.g. driver's license, passport)
- In some cases, a second document may be requested
- This is a standard regulatory requirement
All verification is completed securely via GreenID.
Where you do not consent to digital verification, additional documentation (certified within the last 12 months) will be required and may delay the establishment of your Netwealth account. These documents can be uploaded in Section 1 – Account Type, under “Upload Entity Documents”. You representative may have uploaded these documents or other documents on your behalf.
Step 4: Submitting your application
Complete the final declaration and click “Submit”. If all required details have been provided, and in the case of non-individual accounts, all other applicants have also completed their review, your Netwealth account should be established instantly*.
*The process may not be instant for some applications, including trust applications, applications that include non-applicant beneficial owners and if mandatory AML/KYC information has not been provided or cannot be verified. We will reach out to your representative where additional information is required.
After submission
Once your Netwealth account is established, you’ll receive a welcome email from us with your login details, as well as instructions on how to log in for the first time.
What details can I edit?
The primary applicant can change the following details (excluding subsequent applicant's personal details). Secondary applicants can only change their own personal details.
| Function: | Can the client amend/edit? |
| Mobile/Email | No |
| Entity details | Yes |
| Applicant details | Yes |
| TFN | Yes |
| Signature verification | No if the adviser has already uploaded (required if adviser did not provide) |
| Identification verification | Yes but optional to add as part of the online application (where Green ID is used for verification). For the account to be created, certified identification will need to be provided if Green ID is not utilised. |
| Bank account details | Yes but optional to provide (primary applicant only) |
| Advice fees | No |
| Beneficiaries | Yes |